Phone Parent Caller ID — Privacy Policy



Effective date: 9/21/2025
Owner: Spy Phone Labs LLC (“we,” “us,” “our”)
App: Phone Parent Caller ID (iOS)

We respect your privacy. This policy explains what we collect, how we use it, and your choices.

What the app does

One-tap blocking and identification using Apple’s Call Directory framework (you choose which numbers to block or label).

Optional on-device Lookups history so you can revisit numbers you searched.

We do not access your Contacts and we do not publish a public directory.

Information we collect or process

1) Information you provide

Numbers you choose to block or identify (and the label you set). Stored only on your phone to power iOS Call Blocking & Identification.

Optional: feedback or support messages you send us.

What we don’t collect

We do not access your Contacts.

We do not store your search contents on our servers or publish a public directory.

We do not use third-party ads.

2) Information stored on your device

Blocked numbers and identification labels (used by iOS Call Directory). You can delete single items or clear all at any time.

(Number information). These are stored locally on your iPhone. You can delete single items or clear all at any time.

For security/abuse prevention, we may retain short-lived technical logs (e.g., timestamp, app/user/session IDs, and a salted hash of the queried number) for up to 24 hours, then delete them.

3) Subscriptions & purchases (if enabled)

If you purchase a subscription, Apple processes payment. Our subscription provider (RevenueCat) shares non-sensitive purchase/entitlement metadata (e.g., active/expired) so the app knows what you’re entitled to. We do not receive your full card details.

4) Authentication

The app may use Firebase Authentication (including anonymous auth) to create an app account for entitlement and credit tracking. We do not require personal profile details.

How we use information

Enable and refresh iOS Call Directory blocking/identification for numbers you choose.

Improve reliability, prevent abuse, and support the app.

We do not sell your personal information.

Legal / acceptable use

You agree not to use the app or data to stalk, harass, discriminate, or for any unlawful or objectionable purpose. Results are provided for informational purposes and may vary by provider.

Data sharing

We share data only as needed to provide the service:

RevenueCat (if subscriptions are used) receives limited transaction/identifier data to validate entitlements.

Apple processes purchases and may provide non-sensitive purchase information to us/RevenueCat.

Service providers for hosting, analytics, and support under agreements that protect your data.

We do not sell data to third parties and we do not use third-party advertising SDKs in the app.

Data retention & deletion

On-device: You can delete individual Lookups or clear all. You can remove blocked/identified numbers at any time.

Server-side: We do not store full search contents. Short-lived technical logs are retained only as long as necessary to operate and secure the service, then deleted.

Security

We use reasonable administrative, technical, and physical safeguards (e.g., restricted access, network protections). No method of transmission or storage is 100% secure.

Children’s privacy

The app is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

Your choices & controls

Block / Unblock & Identify / Remove: You control which numbers are blocked or labeled.

Clear history: Remove individual Lookups or clear all on-device lookup history. Remove individual Identifiersor clear all Identifiers on-device history. Remove individual Identifiersor clear all Blocking on-device history.

Subscription: Manage or cancel with (Apple).

Data requests: Contact us to request access or deletion of backend data associated with your account.

Changes to this policy

We may update this policy from time to time. We’ll change the “Effective date” above and, where required, notify you in the app or on our site.

Contact

Spy Phone Labs LLC
Attn: Data Protection Officer
144 FAIRPORT VILLAGE LANDING #338
FAIRPORT, NY 14450
Email: support@phonetracker.com